About Us
We simplify the claims process with expert guidance and compassionate support.
We Represent Policy Holders — Not Insurance Companies
Our mission is simple: Fix broken claims and fight for fair outcomes. If your payout doesn’t match your damage, we step in.
We’re not a call center or a national claims chain. We’re a Texas-based team of licensed public adjusters and experienced attorneys who focus exclusively on denied, delayed, and underpaid claims. Our work is hands-on, strategic, and tailored to the unique needs of each property owner we serve. Whether you’re dealing with a residential claim that’s stalled or a commercial policy that’s being challenged, we know how to cut through the red tape and build a stronger case.
Your claim is backed by professionals who understand both the policy language and the legal leverage needed to enforce it.
We specialize in the cases that most firms avoid — the ones where the stakes are higher and the pushback is stronger.
We don’t answer to carriers. We work solely for you, with deep knowledge of Texas laws, storm patterns, and insurer tactics.
Built on Commitment
We're on your side.
At Good Shepherd Claims Service, our values aren’t just words — they shape how we work, how we communicate, and how we advocate. Everything we do is built on trust, precision, and a commitment to doing right by our clients.
Our Vision
To be the most trusted claims advocacy team in Texas, known for turning difficult insurance cases into fair outcomes.
Our Mission
We help property owners recover what they’re owed by challenging denied, delayed, and underpaid claims with legal and claims expertise.
Core Values
We lead with integrity, act with purpose, and stay focused on results that protect and empower policyholders.
What You Get With Us
Because who’s on your side makes all the difference.
Choosing the right claims partner can mean the difference between a fast recovery and months of frustration. At Good Shepherd Claims Service, we bring the clarity, expertise, and advocacy that most policyholders never get from their insurance provider. Here’s how we compare:
| Good Shepherd Claims | Typical Insurance Company |
|---|---|
|
Represents you |
Works for themselves |
|
Legal + claims team |
Single adjuster |
|
Transparent updates |
Confusing delays |
|
Local Texas focus |
Generic call centers |
|
Strategic claim-building |
Reactive estimate processing |
|
Performance-based results |
Profit-based motivations |