Our Services

Solutions tailored to meet the demands of complex insurance claims.

Claims Services Designed With You In Mind

At Good Shepherd Claims Service, we don’t offer one-size-fits-all solutions. Our specialized services are designed to meet the unique needs of each claim — from complex commercial losses to expert-level consulting. Whether you need documentation support, expert analysis, or direct negotiation, we bring the skills and strategy to get it done right.

Appraisal Services

Disagreements over claim values are common. Our certified appraisers provide unbiased evaluations to resolve disputes between policyholders and insurers. We aim for equitable solutions that reflect the true extent of your loss.

Key Benefits:

  • Objective valuation of property damage.
  • Facilitation of dispute resolution.
  • Expertise in insurance policy interpretation.

Building Consulting

Complex damages require expert insight. Our building consultants assess structural damages, recommend repair strategies, and provide guidance throughout the restoration process.

Key Benefits:

  • Structural evaluations from construction experts
  • Scope review to catch omissions and underestimates
  • Guidance on repair sequencing and code compliance

Commercial Claims

Business interruptions can be devastating. Whether it’s a damaged storefront or a compromised warehouse, we work diligently to expedite your claim, aiming to minimize downtime and financial loss. 

Key Benefits:

  • Comprehensive claim management.
  • Coordination with insurance adjusters.
  • Strategies to expedite claim settlements.

Estimate Writing

Accurate estimates are crucial for fair settlements. Our team conducts thorough inspections and prepares detailed reports, outlining the scope and cost of repairs. These estimates are instrumental in substantiating your claim.

Key Benefits:

  • Comprehensive scope of work documentation.
  • Use of industry-standard pricing tools.
  • Support in negotiations with insurers.

Expert Witness

Legal proceedings demand credible testimony. Our experts offer authoritative insights and testimony in court, supporting your case with factual, experience-based evidence.

Key Benefits:

  • Clear, defensible reports and testimony
  • Specialization in claims handling, construction standards, and policy interpretation
  • Trusted by attorneys for depositions, hearings, and court

Forensic Accounting

Business losses aren’t always visible. Our forensic accountants delve into financial records to quantify losses due to business interruptions, ensuring that every dollar of lost income is accounted for in your claim.

Key Benefits:

  • Detailed financial loss analysis.
  • Support for business interruption claims.
  • Expert testimony if needed.

Public Adjusting

Insurance companies have adjusters; so should you. Our licensed public adjusters represent your interests, not the insurer’s. We assess damages, interpret policy details, and negotiate settlements to ensure you receive the compensation you’re entitled to.

Key Benefits:

  • Independent evaluation of damages.
  • Detailed documentation to support your claim.
  • Advocacy for maximum compensation.

Residential Claims

Your home is more than just a structure; it’s where life happens. When disaster strikes—be it fire, flood, or storm damage—we step in to ensure your insurance claim is handled with precision and care. 

Key Benefits:

  • Expert guidance through the claims process.
  • Accurate assessment of property damage.
  • Negotiation with insurers on your behalf.

Umpire Services

When appraisals reach an impasse, an umpire can break the deadlock. Serving as neutral third parties, our experienced umpires review all evidence and make binding decisions to resolve claim disputes efficiently.

Key Benefits:

  • Impartial resolution of appraisal disagreements.
  • Timely and fair determinations.
  • Expertise in complex claim scenarios.

Our Claims Process

From first call to final settlement — we handle the hard part, so you don’t have to.

Consultation

We review your situation, evaluate your policy, and explain the process clearly — no pressure, no jargon.

Documentation

We gather, review, and organize the paperwork, photos, estimates, and evidence needed to support your claim.

Negotiation

We engage directly with the insurance company to challenge denials, dispute underpayments, and maximize your compensation.

Resolution

Once your payout is finalized, we walk you through next steps and make sure you have what you need to move forward with confidence.

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Texas-Based Claims Experts

We know the laws, the insurers, and the storms. Our local experience means smarter strategies and faster action.

No Upfront Fees

You don’t pay unless we deliver results. No retainers, no hidden fees — just performance-based help.

Licensed Adjusters and Attorneys

Not just trained — licensed. You’ll have real professionals fighting to recover what you’re owed.

Residential + Commercial Support

From homes to office buildings, we handle the full spectrum of property claims — with precision and care.

What Sets Good Shepherd Apart

Real experts. Real strategy. Real results.

We’re not a franchise or claims hotline. We’re a specialized team of licensed public adjusters and attorneys dedicated to leveling the playing field. Whether you’re a homeowner, property manager, or business owner, we bring the experience and attention your claim actually deserves.

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FAQs

We’re not a call center or a national chain. We’re a Texas-based team of licensed public adjusters and attorneys who specialize in denied, delayed, and underpaid claims. Unlike insurance adjusters who work for the company, we work for you. We don’t just file paperwork — we develop claim strategies that get results.

The earlier, the better. Contacting us right after the damage happens can prevent costly mistakes and documentation issues. That said, if your claim is already in motion — or was denied — we can still help. The sooner we’re involved, the more options we have to support your recovery.

Not at all. While we’re highly skilled at reversing denied and underpaid claims, we also help new claims get filed properly from the start. If you’re unsure whether you need help, reach out — our review is free and there’s no pressure.

That’s fine. We frequently step in after the process has begun. Whether you’ve hit a wall or just want a second opinion, we’ll review your case and let you know if we can add value. In many cases, we find documentation gaps or negotiation leverage that others miss.

It depends on the complexity of the claim and how cooperative the insurance company is. Some cases resolve in weeks, others can take a few months. What we can promise is that we’ll move quickly, keep you informed, and fight to get results as efficiently as possible.

Unsure If You Have A Case?

Let us review your claim at no cost—and no obligation.

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Your Local Experts In Property Claims

From storm damage to denied claims, we’ve helped Texans recover what they’re truly owed. Discover how our team of adjusters and attorneys turns setbacks into payouts — with strategy, integrity, and results.