Denied, Delayed, or Underpaid?

We Fight Hard to Get You Paid.

Insurance companies drag their feet. We don’t. Let us review your claim and fight for the payout you deserve.

Proudly Serving the Entire State of Texas

What Insurance Companies Don’t Tell You

We’ve seen how they work — and we know how to push back. That’s the edge you get with Good Shepherd Claims.

They Delay On Purpose

Insurance companies stretch the process hoping you’ll settle for less. We don’t let that happen.

Uneven Playing Field

They know the policy better than you do — and they use it. We level the playing field.

Undervalued Estimates

Your damage is real — but their math isn’t. We use expert estimates that stand up under review.

Specialized Claims Services

Tailored support for the toughest insurance challenges.

Skilled Worker Applying Plaster to Wall in a Home Renovation Project

We evaluate damage and provide expert advice on repairs. Our guidance helps you make informed decisions and keep your project on track.

Business man in thought, solves important issues, and makes choices

We support business owners with property damage claims that affect operations. Our goal is to speed up the process and reduce your downtime.

Real estate agent with client or architect team checking a housing model and its blueprints digitally using a tablet

We provide detailed, accurate estimates to support your insurance claim. Our reports are based on real-world pricing and construction knowledge.

Close-up of businessman lawyer and client sitting at the office negotiating together using document

We provide expert testimony for claims in dispute or litigation. Our reports are professional, clear, and based on the facts.

We calculate financial losses caused by property damage or business interruption. Our analysis supports your claim with solid data.

professional worker measuring height of roof with tape

We work for you, not the insurance company. Our team documents your loss and negotiates to help you recover a fair settlement.

roll-off dumpster filled with building rubble

We help homeowners file claims for property damage caused by water, wind, fire, or other events. Our team makes the process simple and stress-free.

Inspector or blue collar worker examines building wall outdoors

We assess your property for risks before damage happens. Our recommendations help you prevent future claims and avoid coverage gaps.

partial view of multicultural businessmen at meeting in office

If your appraisal is stuck, we can help resolve the dispute as a neutral third party. We focus on fairness and fast decisions.

Who We Are

Attorneys. Adjusters. Advocates.

At Good Shepherd Claims Service, we don’t work for insurance companies — we work for you. Our job is to step in when your claim has been denied, delayed, or underpaid, and push back with experience, evidence, and strategy. We know the process, we know where it fails, and we know how to make it work for homeowners and business owners across Texas. If your claim hit a wall, we help you break through it.

No Upfront Fees

We don’t charge anything unless we recover more for you. No retainers. No hourly rates. You only pay if we deliver results.

Local Expertise

We understand Texas weather, construction, and policy loopholes. That local insight helps us build stronger claims and get better outcomes.

Clear and Consistent Updates

You won’t be left in the dark. We keep you informed at every step and explain everything in plain language — not legal jargon.

Straightforward Assessments

We’ll tell you exactly where your claim stands. If there’s a case, we’ll lay out the next steps. If not, we’ll save you the guesswork.

How the Claims Process Really Works (And Where It Fails)

Insurers count on you not knowing what happens behind the scenes. Here's the truth...

The Report

You file a claim and document the damage. Where it fails: Most homeowners don’t know what to include — or how to frame it.

The Adjuster Visit

An adjuster comes out, takes notes, and submits a report to the insurer. Where it fails: Their report rarely reflects your actual losses — and you may never see it.

The Payout (or Denial)

You receive an offer — or a denial. Where it fails: The offer is often far below what’s needed. Many claims are quietly underpaid

The 3 Most Common Claim Mistakes

And how we fix every one of them.

Filing Without Documentation

What Happens:
Many homeowners file a claim without the photos, estimates, or paperwork needed to back it up. That opens the door for denials.

How We Fix It:
We help you gather and organize strong documentation — before things get rejected or dragged out.

Trusting the Insurance Adjuster

What Happens:
People assume the adjuster is on their side. They’re not. They work for the insurance company and protect its interests.

How We Fix It:
We step in with our own licensed professionals who document the real damage and push for what you’re actually owed.

Accepting the First Offer

What Happens:
Insurers know most people won’t push back. So they offer low settlements and close files fast.

How We Fix It:
We review the offer, assess the claim, and fight for more when the payout doesn’t match the damage.